Calls for more protections for Canadian bank clients [Video]

When two Ontario women were scammed out of more than $80,000 in separate bank investigator scams, they thought they would be reimbursed by their banks and were shocked when they weren’t.

“I thought they were supposed to have fraud systems put in to protect us,” Jodi Lang told CTV News Toronto after losing thousands to the scam.

• READ MORE: ‘I’m terrified’: 2 Ontario women lost more than $80,000 to bank investigator scam 

Most people typically have gotten their money back after it was stolen from their bank account, but now several banks refuse refunds, saying customers who have been “scammed” should have known better.

Democracy Watch, a group co-founded by Duff Conacher in Ottawa, states its goal is to hold governments and corporations more accountable during these situations.

Conacher said the federal government should do more to force banks to look out for bank customers’ best interests.

“The banks set up the …