Upper Room Furniture: bankruptcy filing leaving customers wondering about orders [Video]

Customers are in the dark about the sudden closure of the Upper Room Furniture stores.

The company has filed papers under the Bankruptcy and Insolvency Act. It’s not known whether orders placed and paid for will be honoured.

There are two store locations in Ottawa, one on Hunt Club Road and another in Orléans on Youville Drive. There’s also a distribution center in Nepean.

Both storefronts are closed, and the company is not responding to requests for comment.

At the Orléans location, a sign on the door reads, “Closed for Inventory.”

Customers showed up this week, hoping for answers after not receiving their orders. Angie Krohn is one of them.

“I don’t want my money. I want my furniture. And if that can’t happen, then I do want my money back,” said Krohn, an Ottawa resident. “I have no idea where to call and who to talk to.”

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