Q&A: The importance of kindness in the workplace [Video]

A little kindness can go a long way, especially when it comes to the workplace.

CBC London is talking about kindness as part of the Make the Season Kind campaign, an annual fundraiser for the London Food Bank. London Morning Host Andrew Brown spoke with Katie Shillington, a kindness researcher, about kindness in the workplace.

The following has been edited for length and clarity.

Andrew Brown: So how important would you say kindness at work is?

Katie Shillington: Engaging in acts of kindness has been linked to numerous health benefits, and while it’s important in every facet of life, it’s especially important in the workplace because, on average, people spend one-third of their lives at work. So this is equivalent to about 90,000 hours, which is a whole lot of time. So, if this much time is spent in the workplace, why not spread a little bit of kindness?

AB: So when we talk about kindness at work, are you talking about politeness …