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Travel companies refund Sask. families after non-disclosure fiasco at Mexican resort [Video]

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Canadian National News

Compensation is coming for two Saskatchewan families who went public about their treatment at a Mexican resort where they say staff pressured them to sign non-disclosure agreements to prevent bad reviews after the travellers got sick.

Last week, CBC News spoke with two Saskatchewan families who said they got severely ill at the Royalton Splash Riviera Cancun resort and were pressured by staff to sign a non-disclosure agreement before they could see a doctor or leave the property for a hospital. Neither family signed the NDA.

Since they went public, both families say they have been offered compensation from the Canadian travel companies that sold them the vacation packages.

Jesslyn Schigol said WestJet contacted her after the initial story was published. Schigol, her husband and their two sons — a teenager and a four-month-old — travelled from Yorkton, Sask., to the resort for a Christmas holiday booked through WestJet.

The company gave her family a $10,000 refund for their hotel stay …

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