A nasty surprise: TurboTax customers in Ontario owe big money after CRA audits [Video]

A growing number of TurboTax customers in Ontario are facing unexpected bills from the Canada Revenue Agency after audits showed they were given financial credits to which they weren’t entitled after using the popular tax preparation software for several years.

Cheryl Wong, a teacher in Markham, was surprised when she received an unexpected bill in the mail.

“We now owed $10,000. (Of that), $8,000 was a credit I received that shouldn’t have been paid, and $2,000 in interest,” Wong told Global News.

Michael Ribeiro was in a similar situation after the Mississauga resident was told he owed the government for credits he shouldn’t have received. He was given 21 days to pay or face additional interest charges.

“It was a very unfortunate surprise the day we got the three letters from the CRA,” said Ribeiro, who has used TurboTax software for many years.

In every case, the demand came out …