Rob Eedson of Ottawa figured he’d spring for a small upgrade when he purchased Air Canada tickets for a week-long family trip to San Diego in October.
He bought the tickets online and paid extra for three “economy flex” fares — for himself, his wife and four-year-old son — because they included one checked bag per passenger on the outbound and return flights.
“It’s pretty hard to pack light with a young one,” said Eedson. “He wants a lot of toys and everything, so we each needed to check a bag.”
The tickets were on a “codeshare” flight — meaning an airline is selling seats operated by a different carrier. In this case, Air Canada sold the tickets but the Eedsons were travelling on United Airlines.
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