NEW YORK –
American Airlines is testing a new technology at three airports across the U.S. during the boarding process that aims to cut down on passengers who try to cut the line.
The technology, which is being tested at Albuquerque International Sunport Airport in New Mexico, Tucson International Airport in Arizona and Ronald Reagan Washington National Airport in Crystal City, Virginia, alerts gate agents with an audible sound if a passenger tries to scan a ticket ahead of their assigned group.
“The new technology is designed to ensure customers receive the benefits of priority boarding with ease and helps improve the boarding experience by providing greater visibility into boarding progress for our team,” said American Airlines in a statement e-mailed to The Associated Press.
American Airlines said that a gate agent politely lets the customer know they’re …