B.C. launches review of 911 services [Video]

British Columbia is launching a review of the province’s 911 emergency service after complaints about escalating costs and lack of transparency.

Public Safety Minister Garry Begg says in a statement the review is to “ensure these services remain effective and sustainable for years to come” and to understand the cost increases.

Premier David Eby had said in September during his keynote address to the Union of BC Municipalities that he intended to conduct an independent study into 911 services.

The Public Safety Ministry says municipalities, law enforcement and other emergency services have raised concerns over a “lack of operational and financial transparency” and “unsustainable levy increases” at E-Comm, the non-profit that maintains the 911 system.

Begg’s office says the independent study will review E-Comm’s financial records to assess sustainability and efficiency, and recommendations on improvements will be made.

The union representing B.C.’s emergency communications professionals says in a separate news …