B.C. woman launches petition for lemon law after vehicle buyback [Video]

A B.C. woman has launched an online petition for British Columbia to adopt a ‘lemon law’ after her recent experience with a new vehicle.

“I want to make the process easier for British Columbians to get their money back if they buy a defective vehicle,” Nicole Pajak told Consumer Matters.

Back in February 2023, the North Vancouver resident purchased a new 2023 Volkswagen all-electric ID.4.

She says it was her dream vehicle until she started having problems. “The windows were rolling down instead of up, the infotainment blacked out, and flickering interior lights,” said Pajak.

She says one of the most persistent problems was a brake pedal squeak. However, the most serious issue Pajak says was when on multiple occasions her young son couldn’t exit the back of the vehicle because the rear doors failed to open. “He had to climb through the front seat because we couldn’t open the back doors,” …