Bell Canada launches AI-powered network operations solution built on Google Cloud | PR Newswire [Video]

• Bell’s new AI operations (AI Ops) solution, leveraging Google Cloud’s AI/ML capabilities, enables faster detection and resolution of network problems, improving network performance
• Bell is modernizing its network management and shifting from a reactive to proactive approach, resulting in efficiency gains and improved customer experiences

, /PRNewswire/ – Bell Canada today announced its network AI Ops solution built on Google Cloud, which has been successfully deployed and is already revolutionizing how it detects, analyzes, and presents network issues. This AI-driven approach has significantly improved Bell’s mean time to resolution (MTTR), enabling proactive network management that enhances reliability and optimizes the customer experience.

In an era where telecommunications networks face increasing complexity and surging data traffic, traditional management methods struggle to keep pace. Legacy systems often rely on reactive approaches and manual processes, leading to inefficiencies, service disruptions, and customer frustration. Bell’s AI Ops solution shifts network management from reactive troubleshooting …