The Calgary Public Library says it is embarking on a three-stage approach to restoring full services following a ransomware attack earlier this month.
The library says it has completed its investigation with help from cybersecurity experts and a Microsoft incident response team and determined that while servers were compromised, no business, employee or membership data was affected.
Library CEO Sarah Meilleur credits the library’s security systems for successfully detecting the breach and blocking the attack.
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“Our monitoring sytems alerted the library to suspicious activity on its servers on Oct. 10,” Meilleur says. “The library began an initial investigation and initiated our incident response protocol and as part of our containment procedures we made the decision to proactively shut down all servers and systems on Friday Oct. 11.”
The library says that while the containment measures caused a “significant service disruption” that forced the closure of all library locations for several days, the investigation shows …