Millions of Ontarians who rely on paper billing for their utilities may find themselves in a bind as the ongoing Canada Post strike hits the one month mark.
With mail delivery at a halt since Nov. 14, customers of major utility providers, including Enbridge Gas, Hydro One, Hydro Ottawa and Toronto Hydro, will face the risk of late fees and service interruptions if they fail to keep their accounts up to date.
Those companies are urging customers to switch to e-billing, but there are still a significant amount of people who will be waiting for their bills in the mail, they say.
Enbridge Gas, which serves approximately 3.9 million Ontario customers, revealed that 30 per cent of their customers still use paper billing. In an email to Global News, they note that there has been just a two per cent increase in online signups since the strike began.
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