Canada’s Big 3 telecommunications companies say they’ve already taken action to reduce the cost of international roaming and plan to introduce more options for customers next year.
Bell Canada says it intends to give customers more flexibility when travelling abroad through options “tailored to their usage and travel duration, ultimately lowering their roaming fees,” starting in early 2025.
Last month, the CRTC called on Bell, Rogers Communications Inc. and Telus Corp. to detail the “concrete steps” they are taking to respond to concerns about rising cellphone fees that consumers face when travelling outside Canada.
The commission had warned it would launch a formal public proceeding if the companies didn’t show “sufficient progress” on the matter.
In their written responses submitted last week, the companies argued against the need for regulatory intervention, saying the international roaming rates they offer are already comparable to, or lower than, those offered by providers in other countries.
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