Canadian family with autistic son calls out Sunwing for 10 flight cancellations – New Brunswick [Video]

A New Brunswick couple is calling for an apology from Sunwing after the two say their vacation turned into a nightmare, especially for their young son, who is autistic.

Alden and Pauline Paul, along with their son Kassian, were trying to return home from their trip to Punta Cana in the Dominican Republic earlier this month when their flight was delayed no fewer than 10 times.

“It’s just sad that everything went the way it did because we only had that one week to make memories and it was nothing but a struggle,” Pauline said.

Seven-year-old Kassian is non-verbal, and the family had spoken with Sunwing before their departure about special accommodations he would need. The airline had allowed them to move to the front of the line during check-in, for example, and was aware of Kassian’s needs.

“The reason why is because of his high sensory needs, and he’s also …