A number of physiotherapists and other health-care providers in B.C. are sounding the alarm about working with ICBC.
The issues arose due to ICBC’s Health Care Services Terms, which allow qualifying health care services to bill ICBC directly for services provided to individuals.
Some health care providers say they are considering opting out of the system because they are concerned about ICBC’s new rules and their client’s privacy.
The service providers say ICBC’s Services Terms could increase the corporation’s access to sensitive client information, let ICBC dictate treatment and possibly give it control over a patient’s records.
The changes also apply to providers of acupuncture, chiropractic, massage therapy and more.
“The way that it is currently written, they could access any PC, whether it’s personal or clinic-related, which is onsite, and there’s no room for negotiation on these terms, obviously that’s a huge risk for FIPA and PIPA which is privacy and patient confidentiality,” physiotherapist Manvir Purewal said.
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