Costco Canada accused of overcharging online shoppers in class-action lawsuit [Video]

A Quebec law firm has proposed a class-action lawsuit against Costco Canada alleging unfair pricing.

Perrier Attorneys says the retailer charged more for items online than in-store, a practice known as “double ticketing,” which is banned under the Competition Act.

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It also alleges Costco provided false or misleading information about additional charges like shipping fees. It claims the retailer failed to inform customers some items were available in-store, giving the impression that they were only sold online — and at a higher price.

Ibrahim El Bechara, who is leading the case, highlights over a dozen instances of price discrepancies from purchases he made in 2024 in the 17-page lawsuit filed on Dec. 23.

For example, he purchased a blender online for $84.99, which was sold for $5 less in-store. He also ordered a flat-iron for …