Customers who bought water systems after ‘aggressive’ sales pitch must still honour contracts [Video]

While he’s watching TV in the next room, Bob Dobson can sometimes hear the new water filtration system by his kitchen sink trickling for hours. 

It’s a sound he finds irritating, and an uncomfortable reminder of the nearly $8,000 contract he signed last November with Atlantic Environmental Systems, a Dartmouth, N.S.-based water purification company.

He deeply regrets entering the contract which he says he signed after a sales presentation at his home in Halifax that lasted roughly three hours and involved water tests, making tea, and discussions about the type of soap he was using. 

“The pressure, I guess, that I felt when [the sales representative] was doing all these tests,” he told CBC News in a recent interview. 

“It was driving me crazy.”

On July 18, the Nova Scotia government cancelled the direct sellers permit for Atlantic Environmental Systems, preventing it from doing in-home sales presentations in the future. 

But according to the province, …