HALIFAX and Lloyds’ online banking apps have gone down leaving customers unable to transfer money.
Both lenders are owned by Lloyds Banking Group and have millions of customers between them.
A combined total of 5,000 customers have flagged the issue on Downdector, with nearly all the reports related to online banking.
The banks have been facing complaints on X, formally known as Twitter.
Taking to social media this morning one Halifax customer said: “Why can’t I transfer money out of any of my savings pots?”
Another said the app was down and their balance was showing as £0.
The high street lender responded to customers’ queries and said it was working to resolve the problem.
Halifax said: “We know some customers are having issues with Internet Banking and Mobile Banking.
“We’re sorry about this, and we’re working to have it back to normal soon. We appreciate your patience.”
The bank faced a similar issue last month.
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