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Canadian Environment and Climate

How do I feed my baby?: Calgary mother double-billed by energy supplier – Calgary [Video]

Meagan Grabst knew she was a month behind on her Direct Energy bill. She received notice on Thursday warning that her service would be cancelled ‘without immediate payment.’

But as a mother of two hungry teenagers and a now five-month-old baby, money is tight for Grabst.

“We make a decent income and when we were planning for our baby we were like… we’re going to be OK,” said Grabst. “But the cost of things has just skyrocketed.”

Fortunately, she knew a child benefit payment was set to arrive in her account Friday morning.

“I got up with my husband at 6 a.m. and first thing I did is I paid my EasyMax bill.”

She then moved onto her next order of business: a trip to the grocery story for some essential supplies. She was down to the last two diapers and was completely out of formula.

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“I got to the till and …

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