A rural Manitoba family scheduled to travel Sunday to the Dominican Republic is feeling stressed and frustrated after waiting weeks for their passports only to be sent the wrong documents earlier this week.
When a package was delivered to Portage la Prairie, Man., by a courier service on Wednesday, the family was shocked to find out the three passports they were sent actually belong to a family from Ontario.
“Our jaws dropped. Our minds were blown,” said Kristen Harley. “I couldn’t believe it.”
Passport applications for her husband and two daughters were completed in person at the Service Canada location in Portage la Prairie, about 85 kilometres west of Winnipeg, in mid-October, and they were expecting them to arrive at the end of November.
The family contacted Service Canada to tell them what happened when they got the wrong ones, and Harley tracked down the woman from the Ontario family …