More Telus service outages in Alberta cause outrage amongst customers [Video]

Residents in a Glenora apartment complex are the latest victims in a series of service outages linked to Telus.

Since May 25, Shelby Berezan says she’s been without cable and internet services.

She has informed Telus multiple times about the issue.

“Yesterday, I was told to be patient. Well, after nine days, we’ve been patient enough,” she said.

Bezeran says not only are there issues within individual units, but some of the building’s devices have been impacted, too. The elevator’s emergency phone lines, as well as its buzzer to allow visitors into the building, are also out of service and operated by Telus.

She raises concerns about security issues, including the possibility of someone getting stuck in the elevator.

But for her, it’s the difficulty of not being able to connect with loved ones.

“I need my services. I work online. I talk to my grandkids online. I talk to friends across Canada online,” she …