NB Power says third party report found no significant errors in power bills – New Brunswick [Video]

NB Power has shared the findings of a third-party report looking into high residential power bills.

After many residents filed complaints of a spike this past summer, the report found no significant errors causing high bills.

The residential customer assessment was completed by KPMG, a third-party auditing service.

It tested a “statistically significant” sample of 400 meters, as well as 100 meters in a risk-based sample.

Only 12 meters in total between the two sample groups showed any signs of inaccurate readings, none of which were smart meters.

According to NB Power CEO Lori Clark, those 12 meters were under-reporting power consumption levels.

“This report today should give customers confidence that our metering and billing systems are working properly and that smart meters actually provide a tool for them to help manage their energy usage over time,” said Clark.

The analysis attributed the high bills to increased rates, longer billing …