A family in New Hamburg, Ont. finally has a resolution to their Toyota truck trouble.
Susi and Rod Roth got their Toyota Tundra in April 2023. Within the first month, however, they had to bring it back to the Strickland’s Stratford Toyota dealership to address a problem with the hybrid truck’s transmission.
“You had to hold onto things in the truck because it was vibrating so heavy when you were going up a hill,” Susi recalled.
That kicked off a year-long nightmare with the truck going back and forth between their home and the dealership. Every time the couple thought the problem was fixed – it wasn’t.
“We could have gone somewhere else. We could have done something else. We are dedicated to Toyota. My son works at Toyota. We want to support the local brands,” Susi explained.
Their mechanical headache only got worse.
In the short period when Roth’s thought the truck was fixed, they …