An Ontario homeowner was concerned her natural gas bill was too high, and when she compared her bill with her neighbour’s, she realized she has been getting overcharged for the last seven years.
“This is totally not right and not fair. I should be able to get back my overcharged money. They are a big company, they’re huge,” Portia Choy, of Mississauga, told CTV News Toronto.
Choy said she grew concerned about her growing natural gas bill last year, as it was setting her back nearly $200 each month, and she lives alone in a small townhouse.
So, she decided to ask a neighbour to compare bills. When Choy looked at the two bills, she said her customer charge was $77.58 while her neighbour’s was $20.88.
That’s when Choy discovered she was being charged a commercial rate for her home rather than a residential rate.
“I was upset and I …