Ottawa family still searching for answers from WestJet after chaotic trip [Video]

After spending almost 48 hours longer than intended in Costa Rica, an Ottawa family has finally returned home.

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The Sachs family was supposed to leave on a WestJet flight from Liberia airport to Toronto on Saturday night, but after a five-hour delay and a surprise sinkhole on the runway, they were forced to find their own accommodations to stay in Costa Rica overnight.

After spending about $1,500 on a resort, WestJet added a recovery flight on Sunday, allowing the Sachs’ to come home. They arrived in Ottawa at 5 a.m. Monday

“Last night, we came into Toronto, rented a car and drove through the middle of the night back to Ottawa.” Adam Sachs said.

“We’re happy to be home absolutely.”

The travel nightmare began Saturday when their departing flight experienced a “passport verification issue” and were forced to wait on the tarmac in Liberia. After that was resolved, an issue on …