Pembina Trails School Division bus app glitches on first day of school [Video]

A Winnipeg mother said glitches with a new app rolled out by Pembina Trails School Division to assist with communicating students’ bus information left her five and seven-year-old sons stranded on their street alone.

Helena Nicholson said she first noticed issues with the My Ride K-12 app in the days before the first day of school.

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She previously registered for school year bus transportation for her sons and indicated they required pick up in the morning from Epiphany Children’s Centre, drop off at École St. Avila, and transportation back to the daycare after school.

Nicholson noticed her kids’ daycare was not listed in the app as their intended drop-off or pick-up location, but their home was. As a result, she spent the last week of their summer vacation trying to contact the school to sort …