A leaked email from a NSW government prison regulation official confirms Rattray-Wood’s concerns were substantiated by jail inspectors. They said health service problems at Clarence were “significant and systemic” and “will take some time to address”.
Serco undertakes to maintain prisoner welfare as part of its contract to run these facilities. The company said in a statement that its health services were run by qualified professionals and were subject to independent review under its accreditation.
It said the issues raised about Clarence’s early operations were investigated and addressed.
The decision of the insiders to tell their stories, some at risk to their careers, comes as the mothers of Indigenous prisoners who have died or suffered medical neglect have demanded action from state and federal governments.
Prisoners at the jail sometimes waited up to 12 weeks to see a GP or were left in pain because of the absence of proper …