Sophisticated Nova Scotia Power cybersecurity breach cause for concern, says expert – Halifax [Video]

Chastin Rand is one of many people who have received a letter from Nova Scotia Power about the data breach.

While it wasn’t her name on it but the name of her ex-partner, it has raised more questions than answers.

“That’s the weird part for me; I’m not sure why it would come here and where it came to my address, like is it my address that’s compromised?” Rand says. “Is it the account or is it him who’s compromised? Like it doesn’t match up.”

She adds that she’s not sure what to do. She tried to call the utility but couldn’t get through, and she’s unclear whether she should be concerned about her data.

“It raises concerns because it makes me question what information they’re using if it’s accurate or not,” she continues.

While she hasn’t encountered anyone else who’s had her experience of another name on her letter, she is one of many customers impacted …