TTC apologizes after signal issue on Line 1 results in delays [Video]

The head of the TTC is apologizing after a signal issue shut down service on all of Line 1 Wednesday morning, as he sheds light on what caused the problem.

“This morning was another difficult day for TTC customers. We know thousands of customers were inconvenienced, and we sincerely apologize,” interim CEO Greg Percy said in a statement published on social media.

Trains on the busy line, which runs from Vaughan Metropolitan Centre Station to the downtown core and back up to Finch Station, were stopped just after 7 a.m. for roughly 30 minutes.

Shuttle buses were deployed, and service was eventually restored, but the TTC warned that delays would persist as the system recovered. Some commuters who messaged CTV News Toronto said they were forced to use a ride-sharing service to get to their destination, and experienced “surge-pricing.”

Percy noted three other similar service delays have occurred in the …