Wazo Furniture customers seek answers, refunds for unfilled orders [Video]

Canadian furniture company Wazo Furniture, which has locations in Toronto and Montreal, appears to have gone out of business. CTV News Toronto has been hearing from customers who were shocked to find out after paying in advance for orders over the past few months.

“Something has gone horribly wrong since the last time we purchased from them,” said Derrick Gravener of Toronto, who bought a couch and other items from the company in the past.

• Download our app to get alerts on your device

In November, Gravener said he placed another order he hoped to receive before Christmas for a family gathering.

“I purchased a table, two chairs to match the bar stools we already had. The total of the order was around $1,100,” said Gravener.

He grew concerned when his emails and phone calls were no longer being answered.

“I gave them a call, they didn’t pick up, and their sales lines didn’t pick up, so that was …