Calgary Shaw outage caused by attempted copper wire theft [Video]

Some Shaw customers in north and northeast Calgary experienced a service outage on Monday morning after an attempted theft of copper wire.

In an update Monday, the company said the outage affected internet, television and home phone services.

“Crews have determined this outage is due to a fibre cut caused by vandalism and attempted theft of copper wire,” Shaw said in a service update.

The issue was discovered around 4:20 a.m. on Monday.

The company said the fibre line repairs can take between eight to 12 hours, however, full restoration of services could take longer if the damage is extensive.

In an emailed statement Monday, the Calgary Police Service (CPS) confirmed it was dispatched to the area of 12 Street and 25 Avenue N.E. around 10 a.m. on Monday, for reports of a copper wire theft.

Police are investigating the incident.

Anyone with information about this theft is asked to contact the CPS non-emergency line at 403-266-1234. Tips can also be submitted anonymously by calling Crime …