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Major banks telling customers to use pop-up services in libraries and churches as they shut 254 branches [Video]

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Nova Scotia News

MAJOR high street banks are telling customers to manage their money in libraries, town halls and churches after they announced plans to close hundreds of branches.

Lloyds, Halifax and Bank of Scotland, which are all part of Lloyds Banking Group, will shut at least 254 bank branches in 2025 and 2026.

Lloyds, Halifax and Bank of Scotland are closing at least 254 bank branchesCredit: Reuters
‘Bank Hubs’, like this one in Rochford, Essex, are supposed to support local customersCredit: Alamy

When a branch closes a bank must provide an alternative way for its customers to manage their money face-to-face.

At Lloyds and Halifax this includes providing a “Community Banker”, who can help customers who may no longer have a local branch.

They can give customers help with things like their card, PIN, account management, payments and transfers.

These bankers are given a dedicated space in a community venue or Banking Hub.

Lloyds Community Bankers are available in 100 …

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