Almost a week after all London Drugs stores across Western Canada abruptly closed amid a cyberattack, they began a “gradual reopening” on Saturday.
In a statement, the company said it is “taking time with each store to ensure systems are working and ready to serve customers.”
“We ask for patience as we work with each store to ensure it is operating fully to meet the needs of our customers, and therefore we will not be communicating which stores are opening and when,” the statement reads.
The company said its store systems are “complex” and connect with multiple third-party providers, “all with different requirements.”
“We are continuing to work with our third-party cybersecurity experts to bring our systems online in a safe and secure manner,” the statement reads.
“This is a time-consuming process and, rather than delay until all services and systems are fully available, we have opened our core services …