Westman Communications Group Partners with OpenVault to Optimize Broadband Subscribers’ QoE | PR Newswire [Video]

Technology is designed to resolve network issues and boost performance

, /PRNewswire-PRWeb/ — Today, Westman Communications Group (WCG) and OpenVault announced that WCG is using OpenVault’s Proactive Network Maintenance (PNM) solutions to optimize customer experiences for broadband subscribers throughout over 65 communities in Manitoba.

“Westman Communications Group is in the vanguard of industry leaders who are using PNM technology to make certain that their broadband plant and operational practices are optimized to accommodate those levels of traffic.” Keith Broach, Executive Vice President of Global Sales for OpenVault

WCG is deploying OpenVault PNM to provide greater, automated identification of network issues that may impact broadband performance, enabling field support and customer service personnel to quickly access the data and information needed to expedite the resolution of customer concerns.

The PNM platform leverages complex algorithms and machine learning combined with DOCSIS pre-equalization analysis, DOCSIS 3.1 RxMER per subcarrier analysis, upstream spectrum analysis based on …