When #AI makes mistakes, who can be held responsible? [Video]

Who will ultimately be responsible when #AI gets things wrong? In a landmark case, Air Canada was forced to pay a customer misled by its AI #chatbot.

In this episode of GZERO AI, Taylor Owen, professor at the Max Bell School of Public Policy at McGill University and director of its Centre for Media, Technology & Democracy, explores the issues of responsibility and trust with the widespread deployment of AI. Who bears responsibility when AI makes errors? Additionally, can we rely on AI, and should we trust it?

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