Orthodontics clinic closes suddenly in N.B. town, patients left without answers – New Brunswick [Video]

An orthodontic clinic in Quispamsis, N.B. closed “temporarily” until April 2. But two days later, Dr. John Sherrard’s office closed permanently and it remains unclear why.

Jennifer McInnis was a patient at the clinic. She won a contest for Invisalign treatment, paid for by the clinic.

Braces were something she always wanted, but they were not financially feasible. McInnis heard about the closure through messages people sent her.

“(They said) he’s closing, like permanently closing, and … I haven’t heard anything about it all,” she said in an interview Thursday. “I wasn’t contacted by them at all, there was no phone call, no email, no announcement directly from them.”

She reached out to MacKenzie Orthodontics, who is accepting Sherrard’s patients, but said the financial aspect of her treatment remains unclear.

“They’ll talk about financial stuff when I’m there, so right now I have no idea what I’m looking at …